WebSoft of Puerto Rico Project Management and Web Support Services


WebSoft WebSite Project Management We feel that a successful project starts with on time delivery. We use project Management Software. Is simple organization for our complex projects.

While our projects and purpose may be different, the goal remains the same: To allow you and us easily track and organize all aspects of a project — or team effort — in one place.

We do:

    -  Post interviews and research for discussion
    -  Post site maps, flow charts and wireframes for approval
    -  Post design reviews and gather client feedback
    -  Discuss user testing and results
    -  Create to-do lists for browser bugs and outstanding technical issues
    - Establish website timelines
    - Communicate via email, all resides on our platform, nothing gets lost in you email client.



Time Tracking Platform - WebSoft of PR
 We also use a time log platform that integrates with our project management software. This way our budgeted project is monitored and both ends get to know exactly how many hours your project or website update took.

WebSoft Support
 When Websites are launch all service contract support is handled via a ticketing system. We have an SLA (Service Level Agreement) of 48 hours or less on Web Development or Website Updates. All the support communication is channeled here are nothing gets lost. We know exactly how lont it took to update the website.